Slack Customer Review

Slack is a great app that can help you and your team stay in touch and share ideas and documents.

It has been around since 2014 and many companies have relied on it to streamline their communication.

My team and I use it as our main form of communication as we are spread around the world and it helps keep us all on connected.

Slack Pros

• User Interface

Adapting and getting used to the UI isn’t hard at all. Within a couple of days my team and I were able to navigate and use the app without any issues on all platforms.

It looks great too and even has messages that pop-up when your Internet is slow!

• Different Platforms

You can use Slack on Windows, Mac OS, iOS, and Android. This is great because whether you’re on your laptop or phone, you’ll get all of your notifications and messages.

I can see and download all the files my team shares with me. It’s how I make sure I never miss a thing.

• Integrating Apps

My team uses a lot of other apps in addition to Slack. Google Drive and Asana etc.

Being able to integrate these apps together makes my life so much easier instead of having to jump between them.

• File Sharing

As mentioned earlier, my team and I use Slack to share files frequently. It supports different formats so we don’t have to convert them before sharing.

Slack Cons

• Limitations on the Free Version

You’ll be able to use Slack for free and have access to almost all of its features. If you want, you can pay $8/month per account and get more features.

For example, customer support is better for those with paid accounts.

If you’re trying to search through old messages, your search will be limited to the last 10,000 messages on a free account.

The number of apps you can integrate will be capped if you’re using a free account.

• Audio and Video Chat

I found that Slack isn’t the best app for audio or video chats with my team. It’s just not as smooth as other apps that are dedicated to video and audio calls.

Although I must admit that this has improved over the years and the screen sharing facility really comes in handy

Slack’s messaging features are to the point and simple. If you’re primarily interested in messaging, you won’t have problems with Slack. I use slack with my team to chat about specific issues or projects and people are able to reply to messages, upload documents, share images.

Document sharing is straightforward and the application supports most types of documents. You won’t have to worry about converting file formats. This saves you having to bounce around from app to app to the website. Everything is just stored in a nice chain so you can follow conversations.